ALAMO COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION
 Exempt

Job Title   : APPLICATIONS ANALYST/PROGRAMMER II (2125)
Completion Date  : 02/12/1998
Policy Group   : Exempt-Administrators & Professionals

PURPOSE:

Developing programs and processes that provide a service to students, and/or other internal College or District customers.

ORGANIZATIONAL IMPACT

(+)  Advanced Support Services.  The employee provides direct services to customers or supports others with advanced support services by one or more of the following: - Carrying out investigations, analytic, or diagnostic services that support decision-making or action taken by management or professional staff. - Applying advanced vocational-technical skills to ensure that a function or unit achieves its goals.

DUTIES:*

1. Design solutions to user requests and problems; develop specifications to implement these solutions.

2. Code programs with the most efficient language; define input data for useful testing strategies in logic tests within programs.

3. Answer users' questions concerning program errors and job requests.

4. Investigate problems by examining computer dumps and analyzing computer code from in-house programs and/or package software.  Provide solutions by recommending program or procedure changes and/or user data entry.

5. Assist other programmer/analysts in designing and modifying software systems.

6. Document the procedures for users and for scheduling new or modified programs; provide training in their use.

7. May oversee the completion of the VEPSE and IPEDS reports for the District and all campuses.

8. Provide 24-hour on-call operational support for problem determination and resolution.

* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
 KNOWLEDGE/SKILLS/ABILITIES:

In depth knowledge of the principles, practices, and techniques of computer science. Working knowledge of various computer languages and tools such as CICS, COBOL, EASYTRIEVE, MVS JCL, CMS, and TSO; District databases; mainframe and PC application environments.

Ability to grasp new languages and development tools; communicate effectively (oral and written); analyze problems; provide solutions and strategies.

JOB EMPOWERMENT

Once given general assignments, the employee determines priorities and defines what should be done and how to do it.  The employee has the ability to change his/her own, or a subordinate's procedures or approaches as appropriate for getting the job done.  Review of the employee's work results is after the fact, usually occurring at the end of a week or longer.

MANAGEMENT OF PEOPLE

Accountable for helping others and providing on-the-job training or guidance.

APPLICATION OF KNOWLEDGE

(+)  The primary results expected of the employee are completion of multiple, complex duties at an advanced technical skill level.  The employee completes duties that require careful planning and organizing in order to achieve end results.  This typically requires specialized course training or job experience of about two to four years.

PROBLEM ANALYSIS

The employee deals with issues or problems that often require thoughtful reasoning before coming up with approaches or solutions.  The search for solutions may be accomplished relatively quickly.  However, the search may require more study based on standards or approaches defined by management or the proper professional/technical discipline.

STUDENT/COMMUNITY INTERACTION

Does not deal with students or community members.

CONSTITUENT RELATIONSHIPS

(+)  The employee must frequently be in contact with people outside the work unit to provide or obtain information.  The ability to clearly express oneself is important.  This job requires courteous behavior in face-to-face dealings with other employees, students, or the general public.

 MINIMUM AND PREFERRED EDUCATION

Minimum: An Associate's degree (two-year program or two to three years of college) or equivalent.

Preferred: A Bachelor's degree.

Specifically, the position requires a degree in a computer/technical area.  A Bachelor's degree is strongly preferred.

MINIMUM AND PREFERRED EXPERIENCE

Minimum: One to two years.

Preferred: Three to four years.

Specifically, the position requires one year of job-related experience with a Bachelor's degree.  With an Associate's, three years of job-related experience is required.

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Note:  "(+)" indicates that an "intermediate" definition was selected for this factor.  The statement applies to the lower level.
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