ALAMO COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION
Exempt
Job Title : ACCOUNT COORDINATOR (2582)
Completion
Date :
Policy Group : Exempt-Administrators & Professionals
PURPOSE:
Persuading or influencing people outside the College or District that can have a significant impact on the finances of the College or District.
ORGANIZATIONAL IMPACT
Advisory Services or Work Leadership. The employee provides direct services to customers or collaborates with other professionals by one or more of the following: - Personally assessing situations, obtaining necessary information, drawing conclusions and recommending and/or implementing courses of action in accord with normal practices and procedures. - Advising or training other professionals. - Helping organize the activities and output of fellow workers on a day-to-day basis as a working supervisor or work leader.
DUTIES:*
1. Assess the training needs of government and private/non-profit/industrial sectors of business.
2. Develop sales prospects and build prospect lists through cold calling, referrals, or inquiries by targeting specific companies, organizations, and government agencies.
3. Assess individual employee’s training needs for contracted companies and agencies based on skill demands.
4. Develop and implement activities based on current marketing strategies and strategic marketing plan.
5. Prepare reports indicating sales activity, contracts signed, proposals developed, and contracts planned in conjunction with contract administrator.
6. In coordination with Director, maintain existing client relationships by evaluation and feedback concerning training received. Suggest additional training services.
* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of current developments in related fields of specialization.
Ability to keep current with employee training field developments; contribute/present innovative ideas for new curricula/programs incorporating traditional schedules with new demands from industry; deal effectively/fairly with a variety of individuals in a courteous manner; effectively speak/read/write the English language; formulate program goals/objectives and identify appropriate activities/functions to meet the objectives; identify and use potential sources of data; meet deadlines for reports/assignments; present a positive/professional image when representing the College.
LICENSES/CERTIFICATIONS:
Valid Texas Driver’s License (must be insurable through ACCD insurers).
JOB EMPOWERMENT
Once given general assignments, the employee determines priorities and defines what should be done and how to do it. The employee has the ability to change his/her own, or a subordinate's procedures or approaches as appropriate for getting the job done. Review of the employee's work results is after the fact, usually occurring at the end of a week or longer.
MANAGEMENT OF PEOPLE
Accountable for helping others and providing on-the-job training or guidance.
APPLICATION OF KNOWLEDGE
The primary results expected of the employee are completion of multiple, complex duties at an advanced technical skill level. The employee completes duties that require careful planning and organizing in order to achieve end results. This typically requires specialized course training or job experience of about two to four years.
PROBLEM ANALYSIS
The employee deals with issues or problems that often require thoughtful reasoning before coming up with approaches or solutions. The search for solutions may be accomplished relatively quickly. However, the search may require more study based on standards or approaches defined by management or the proper professional/technical discipline.
STUDENT/COMMUNITY INTERACTION
The employee often deals with students or members of the community. The employee must have skill to understand and influence others.
CONSTITUENT RELATIONSHIPS
The employee must frequently seek cooperation from, persuade, or influence others. The employee must develop relationships and persuade others to resolve problems, change people's minds, or directly produce customer satisfaction. This level usually includes jobs which assign and review work of other employees. The employee, however, does not have accountability for formal management of others.
MINIMUM AND PREFERRED EDUCATION
Minimum: An Associate's degree or equivalent.
Preferred: An Associate's degree or equivalent.
MINIMUM AND PREFERRED EXPERIENCE
Minimum: One to two years.
Preferred: One to two years.
Specifically, the position requires a minimum of one year of related experience.
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Note: "(+)" indicates that an "intermediate" definition was selected for this factor. The statement applies to the lower level.
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Incumbent signature Date
Supervisor signature Date