ALAMO COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION
Exempt
Job Title: APPLICATIONS SYSTEMS PROJECT MANAGER (2739)
Completion Date: 6/27/2007
Policy Group: Exempt-Administrators & Professionals
Grade:
PURPOSE:
Performing administrative and supervisory work managing the development and completion/implementation of a quality business solution for the college system in an enterprise-level business domain.
ORGANIZATIONAL IMPACT
Advisory Services or Work Leadership. The employee provides direct services to customers or collaborates with other professionals by one or more of the following: - Personally assessing situations, obtaining necessary information, drawing conclusions and recommending and/or implementing courses of action in accord with normal practices and procedures. - Advising or training other professionals. - Helping organize the activities and output of fellow workers on
a day-to-day basis as a working supervisor or work leader.
DUTIES:*
1. Lead project planning efforts; developing and utilizing detailed professional project management constructs and methodologies to meet the goals of the endeavor and ensure project success.
2. Manage enterprise wide projects ensuring all project needs and requirements are addressed and completed within established project constraints.
3. Obtain commitments to the requirements from all project Stakeholders and manage expectations throughout the project life cycle
4. Manage ongoing client/customer satisfaction and peer-level relationships.
5. Identify and manage the critical path to ensure that committed milestones are achieved. Reassess project timelines, resource allocation and deliverables if critical path is at risk or compromised.
6. Develop, maintain and utilize Banner Project Charter, project risk assessment and mitigation, communication, change management and issue management and quality plans.
7. Work with project team, District, and Colleges to analyze project problems and system issues, develop and make recommendations for solutions, provide regular updates and escalate project issues to Banner Stakeholders, District Director Banner Projects and Executive Steering Committees.
8. Manage Banner project vendors, consultants, external support contracts and resources.
9. Monitor and review the design process, implementation, testing progress and project deliverables; ensure that associated project plans are documented and on target.
10. Refine project tools/templates to support development of quality project deliverables and mentor project team members accordingly on standard project management methodologies.
11. Resolve conflicts between individual needs and requirements of the Banner project. Maintain a project issues log, documenting and tracking issues as they arise; escalate issues to District Director, project Stakeholders and senior management as required.
12. Generate project progress reports and make presentations to District Director, project Stakeholders, sponsors and senior management as required.
13. Manage and guide project team members including technical, functional and business area staff assigned to achieve success with the project.
14. Prepare and execute Banner project Training plan for functional and technical team members.
* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
KNOWLEDGE/SKILLS/ABILITIES:
Solid understanding of Project Management Body of Knowledge (PMBOK) discipline (Scope, Time, Cost, Quality, Human Resources, Communications, Risk Management, Change Management, and Procurement).
Experience in ERP systems (i.e. SCT Banner, SAP, and PeopleSoft)
Strong project management skills, including capacity for planning, executing and managing large, complex technology project involving multiple stakeholders and enterprise wide systems.
Experienced presentation and executive level interaction skills.
Ability to adapt to change while simultaneously maintaining focus on objectives and envisioning the bigger picture.
Excellent leadership skills and decision making ability; Value and appreciation for good customer service and superb customer relationship skills.
Strong problem solving, analytical, planning and organizational skills.
Technical and functional understanding of Banner application software and ERP systems.
Extensive experience with I/T development, programming, software testing and maintenance support of application software.
Understanding of business process mapping and analysis, data modeling, database concepts, and workflow.
Financial management and budget experience of large I/T projects.
LICENSES/CERTIFICATIONS
Project Management Professional (PMP) certification
Valid Class “C” Texas Driver’s License
JOB EMPOWERMENT
The employee works to achieve specific function-level goals within the framework
of existing policies, principles, or theories. The employee decides how to
spend his/her own time or subordinates' time to reach these goals. The employee is typically expected to provide periodic status reports (for example, weekly, monthly, or quarterly) to management only as appropriate.
MANAGEMENT OF PEOPLE
The employee is accountable for total performance/capability management of others including selection, termination, performance appraisal, salary administration, and career development.
APPLICATION OF KNOWLEDGE
The primary results expected of the employee are highly advanced or specialized professional or management services. This job requires very extensive training followed by a number of years of applied experience to provide authoritative advice in a specialized or technical field. OR, for a management position which directs diversified functions, it requires significant managerial experience in a specialized area.
PROBLEM ANALYSIS
The job requires dealing with issues or problems involving careful interpretation, analysis, and diagnosis. The employee typically must identify relevant information to develop solutions or approaches OR the employee may be responsible for developing solutions which usually require in-depth analysis.
STUDENT/COMMUNITY INTERACTION
The employee may deal with students or members of the community. The employee must be polite and helpful.
CONSTITUENT RELATIONSHIPS
Strong interpersonal skills are critical for achieving desired outcomes. The employee must frequently seek cooperation from, persuade, or influence others. The employee must develop relationships, lead negotiations and persuade others to resolve problems, change people's minds, or directly produce customer satisfaction. This level usually includes jobs that may assign and review work of other employees. The employee, however, does not have accountability for formal management of others outside of the assigned department.
MINIMUM AND PREFERRED EDUCATION
Minimum: A Bachelor's degree
Preferred: A Master's degree in Business Administration
Specifically, the position requires a Bachelor's degree in Computer Science, Mathematical Sciences, or similarly related area.
MINIMUM AND PREFERRED EXPERIENCE
Minimum: Five to eight years project management experience including large enterprise resource planning (ERP) system implementations
Preferred: Ten years project management experience including large enterprise resource planning (ERP) system implementations
Specifically, the position requires eight years of project management experience to include five years leading ERP implementations.
Incumbent signature: __________________________ Date: _____________
Supervisor signature: __________________________ Date: _____________