Job Title   : PRODUCTION ANALYST, LEAD (5011)
Completion Date  : 06/27/1997
Policy Group   : Nonexempt-Clerical/Maintenance/Technical
Grade    : 120

PRIMARY IMPACT:

Provides analytic/diagnostic services or uses highest level technical skills which noticeably affect work results.

DUTIES:*

1. Schedule all district computer jobs; receive requests, make JCL changes to schedule jobs in proper sequence/timing.  Develop automated schedule and distribution structures to include analysis, design, coding, testing, and implementation.  Apply maintenance to existing structures to accommodate unusual/unexpected situations and requests.

2. Communicate with users to determine their output/report needs; explain system/report capabilities; schedule jobs to meet users' needs; alert users to problems and help develop a best/alternative solution to maintain timely job flow; give guidance regarding requests for new microfiche jobs.

3. Review jobs for successful runs/completions.  Review codes, printouts, etc., for problems. Define problems detected and resolve.  May forward problem to programming staff.  This duty requires being on-call 24 hours per day and logging on from home for nighttime problem resolution.

4. Develop/prepare/maintain Control-T/M/D/R standard operating procedures to be used by operators, programmers, production analysts, and users.

5. Train users (individuals or groups) on job-related topics (e.g., use of Control D features).

6. Serve as ACCD tape librarian:  ensure proper performance/accuracy/usage of the automated system; investigate problems/provide solutions.

7. Coordinate/lead the day-to-day activities of the production control unit.  Meet with manager to ascertain unit's goals/deadlines, etc.  Communicate important information to other production analysts.

8. Work with manager to review/analyze/recommend new products/equipment for the production control unit.
 

9. Oversee the roll-out of new automated scheduler.  Study/test/code/implement/design new systems/processes; decide what components to utilize based on a review of users' needs.

10. Work closely with programmers and computer operators.

* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.

KNOWLEDGE/SKILLS/ABILITIES:

Extensive working knowledge of principles/practices of mainframe computer data processing, IBM MVS/TSO and VM/CMS computing environments, MVS/JCL, automated tape library, automated scheduling system, automated distribution system, automated restart system, program language, commands, procedures and concepts of 'New Dimension' software (Control-T, M, D, D/PC, R).  Understanding of programming and computer operations required.

Data entry, research, problem-solving, communication, and leadership/supervisory skills.

Must be willing/able to be on-call 24 hours per day and log-on and research problems from home computer as needed.  Ability to work under the pressure of time constraints.

JOB EMPOWERMENT

Once given general assignments, the employee determines priorities and defines what should be done and how to do it.  The employee has the ability to change his/her own, or a subordinate's procedures or approaches as appropriate for getting the job done.  Review of the employee's work results is after the fact, usually occurring at the end of a week or longer.

LEADERSHIP OF PEOPLE

Accountable for helping others or providing regular guidance on an as-needed basis.

VERBAL COMMUNICATION SKILLS

(+)  Explaining information related to day-to-day or recurring issues.

 WRITTEN COMMUNICATION SKILLS

Composing letters, memos, reports, or documents of a unique or non-recurring nature.  May need to convert specialized terminology into general business language.
 
 

PROBLEM ANALYSIS

The employee typically has to deal with issues or problems that often require assessment and reasoning before coming up with an approach or solution.  The search for solutions may be accomplished quickly, but usually requires assessment and analysis of various alternatives based on standards or approaches defined by management or the appropriate professional/technical discipline.

MINIMUM AND PREFERRED EDUCATION

Minimum: An Associate's degree (two-year program or two to three years of college) or equivalent formal training.

Preferred: A Bachelor's degree.

Specifically, the position requires a degree in a computer-related discipline.

MINIMUM AND PREFERRED EXPERIENCE

Minimum: Three to four years.

Preferred: Five to eight years.

Specifically, the position requires at least four years of production control/analyst experience preferably in a very similar environment.  Experience with programming and computer operations highly desirable.  Five or more years of related experience is preferred.
 

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Note:  "(+)" indicates that an "intermediate" definition was selected for this factor.  The statement applies to the lower level.
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