Job Title   : ACADEMIC SUPPORT SERVICES TECHNICIAN (1120)
Completion Date  : 12/11/1996
Policy Group   : Nonexempt-Clerical/Maintenance/Technical
 

PRIMARY IMPACT:

Provides standard administrative, technical, or production services or information that support others, and/or organizes data and information that is used and analyzed by others.

DUTIES:*

1. Provide support for academic support services programming/office activities:  assessment, tutoring, Limited English Assistance program.

2. Assist in documenting/monitoring remedial status of TASP and non-course-based remedial students.

3. Process TASP notices to ensure students remain in TASP compliance.

4. Assist in collecting/compiling student TASP performance and non-credit remediation course data.

5. Prepare component-related forms and maintain regular filing system.

6. Process requisitions and perform bookkeeping to monitor expenditures.

7. Maintain stock of office supplies; conduct inventory and re-order.

8. Perform other routine administrative support tasks as assigned by the Director.

* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.

KNOWLEDGE/SKILLS/ABILITIES:

Knowledge of general office practices and the fundamentals of word processing and graphics software.

Corrected typing skill of sixty (60) wpm.

Ability to understand/apply TASP procedures; organize/maintain accurate and detailed records; and deal tactfully with the public, students, and employees.

 JOB EMPOWERMENT

The employee follows existing procedures to which he/she can make some changes to solve problems.  Progress or results of work is periodically checked and prior approval is required before changing standard work procedures.

LEADERSHIP OF PEOPLE

Accountable for helping others or providing regular guidance on an as-needed basis.

VERBAL COMMUNICATION SKILLS

(+)  Explaining information related to day-to-day or recurring issues.

WRITTEN COMMUNICATION SKILLS

(+)  Composing letters, memos, or reports of a routine or recurring nature.

PROBLEM ANALYSIS

The employee typically has to deal with problems or situations similar to ones previously encountered and make choices from a limited set of alternatives.  However, after awhile, the answers tend to follow a pattern.

MINIMUM AND PREFERRED EDUCATION

Minimum: A high school diploma or equivalent (G.E.D.).

Preferred: An Associate's degree (two-year program or two to three years of college) or equivalent formal training.

Specifically, the position prefers courses in accounting, computers, and records management.

MINIMUM AND PREFERRED EXPERIENCE

Minimum: Three to four years.

Preferred: Five to eight years.

Specifically, the position requires records management experience.  Previous experience with TASP preferred.
 
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Note:  "(+)" indicates that an "intermediate" definition was selected for this factor.  The statement applies to the lower level.
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Incumbent signature          Date
 

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