ALAMO COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

Nonexempt

Job Title : PLEDGE DRIVE CLERK – KSYM (8309)

Completion Date : 12/15/2003

Policy Group : Nonexempt-Clerical/Maintenance/Technical

Grade : 180

PRIMARY IMPACT:

Provides standard administrative, technical, or production services or information that support others, and/or organizes data and information that is used and analyzed by others.

DUTIES:*

1. Serve customers; deal with the public.

2. Answer phones; take pledges.

3. Enter pledge premiums into database; manage database; delete sold out items; notate paid items.

4. Reconcile discrepancies in database.

* Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.

KNOWLEDGE/SKILLS/ABILITIES:

Knowledge of business software including Quickbooks; computer database software. Knowledge of KSYM radio and staff and FCC rules preferred.

Ability to deal with the public and have physical stamina.

JOB EMPOWERMENT

The employee carries out instructions within an existing work routine. There is some leeway for changing the order of assigned tasks. However, prior approval is required before changing the nature of the work performed or before dealing with unassigned tasks.

LEADERSHIP OF PEOPLE

Accountable for helping others or providing regular guidance on an as-needed basis.

VERBAL COMMUNICATION SKILLS

Explaining information related to day-to-day or recurring issues.

WRITTEN COMMUNICATION SKILLS

Preparing standard letters, documents, or reports from precise instructions or examples.

PROBLEM ANALYSIS

The employee typically has to deal with problems or situations similar to ones previously encountered and make choices from a limited set of alternatives. However, after awhile, the answers tend to follow a pattern.

MINIMUM AND PREFERRED EDUCATION

Minimum: A high school diploma or equivalent (G.E.D.).

Preferred: A high school diploma or equivalent (G.E.D.).

Specifically, the position requires completion of Communications 1307, Communications 2303, and RTVB 1150 with a grade of C or better.

MINIMUM AND PREFERRED EXPERIENCE

Minimum: No experience necessary.

Preferred: One to three months.

Specifically, the position requires incumbent to be a student in good standing and enrolled in at least 6 hours. Must be an RTVB, Communications, or related major.

Incumbent signature Date

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