How to use a P-card
The procurement card works like a credit card. A cardholder may make low
dollar value purchases (up to the maximum single transaction limit on the
individual card) from ACCD approved vendors that accept the MasterCard credit
card. The card may be used for purchases of goods or business services that
are specifically related to the cardholder's area of expertise and/or their
job-related duties at The Alamo Community College District. The cardholder
must keep all receipts or documentation for any purchases made with a
procurement card.
How to report a lost card
If a p-card is lost or stolen the cardholder should notify JP Morgan/Chase
immediately by calling 1-800-890-0669. Inform the bank that the card in
question is a procurement card. They will deactivate the old
card and issue a new one. Instruct the bank to send the replacement card to:
P-Card Administrator
Acquisitions Office
201 W Sheridan
San Antonio TX 78204
If a procurement card is lost or stolen, it is imperative the Bank be
notified, as well as the P-Card Administrator, Sylvia Morgan immediately.
The Alamo Community College District is responsible for all charges incurred
against a card until the Bank receives notification that the card has been
lost or stolen.
How to dispute a transaction
A cardholder may dispute a charge that is not recognized or that appears to
be incorrect. The cardholder should first make a good-faith effort to settle
a claim or dispute for purchases directly with the vendor. If an agreement
cannot be reached with the vendor, contact a JP Morgan/Chase Chargeback
Specialist at 888-297-0768.
Disputes must be sent to JP Morgan/Chase within 45 days of the billing
close date. The closing date for the previous billing cycle is always on the
5th of the next month.
How to cancel a card
It is important to notify the Acquisitions Office if a cardholder
terminates employment with The Alamo Community College District or changes
departments or approving officials and must cancel his card. The P-Card
Administrator should be notified prior to the employee's departure and given
the procurement card for disposal.
How to report fraudulent use of a procurement card:
Contact the P-Card Administrator at (210) 208-8094.
Contact Information: Sylvia Morgan, P-Card Administrator,
@ 210-208-8094