Introduction
My Teamwork
- Can I remove myself from someone else's list?
- What is the difference between application sharing and the presentation feature?
- Can I invite people who don't have an account on My Teamwork?
- Can the meeting time be extended while the meeting is in progress?
- Can participants press "Record" to record phone conversations during the meeting?
- Do Side Bar Conversations get recorded?
- Is there a limit to the number of people that can participate per web or conference call?
- Can the meeting time be extended during the actual meeting?
- Why do some accounts don't get "My Contacts" type options?
- What is the maximum time to record a phone call in My Teamwork?
- Can I remove myself from someone else's list?
You cannot remove your name from someone else's list. However, you can prevent other people from seeing whether you are online by blocking them.
- What is the difference between application sharing and the presentation feature?
Application Sharing
Presentation
What kinds of files can I share?
Any file that you can open on your computer can be shared with others. You may also share your entire desktop.
You may present Microsoft® PowerPoint, Excel or Word files.
What kind of browser is needed?
The person who shares an application must download an ActiveX control, and so must use a browser that supports ActiveX.
People who view a shared application must use a browser that supports either ActiveX (recommended) or Java.No special browser controls are needed.
Can I edit the shared file?
Yes.
No.
Can I allow others to control the shared file?
Yes. You can give control of the keyboard and mouse to anyone in the conversation, which allows them to edit the file on your computer.
Limited control is available to other leaders in the conversation. Other leaders can move between PowerPoint slides.
Are any records kept (such as recordings) of what I shared?
No.
Yes. If you make an audio recording of your conference call while you make a presentation, you may watch the presentation as you listen to the audio recording. In addition, the presentation file is kept as part of the log of your conversation.
- Can I invite people who don't have an account on My Teamwork?
You may invite anyone to a conference, even if they do not have a My Teamwork account. To do so, you will email an invitation that contains:
- A link to the web conference.
- A dial-in number and access code for the audio conference.
- Can the meeting time be extended while the meeting is in progress?
Yes, if the meeting has started and the Meeting End time is reached, the system will automatically continue the meeting. If people need to join the meeting after the Meeting End time is reached, the Leader needs to update the Time within their Scheduled Conferences tab and within their Outlook Calendar Appointment.
- Can Participants press "Record" to record phone conversations during the meeting?
No, the phone "Record" feature is not enabled for participants. However, if a participant is a Delagate for the Meeting Leader, the Participant will be able to start and stop recordings.
- Do Side Bar Conversations get recorded?
Side Bar Conversations (Instant Messages) do get recorded. However, the Instant Messages are only available in the Conversation History tab of the people that were part of the Side Bar conversation. Leaders will only see Side Bar conversations that they were a part of.
- Is there a limit to the number of people that can participate per web or conference call?
Yes. Alamo Colleges is licensed for 146 ports on My Teamwork, therefore you are limited to 146 users per conference, total.
- Can the meeting time be extended during the actual meeting?
Yes. Auto extend is a global setting and is currently available to all accounts, provided the leader remains in the conference.
- Why do some accounts don't get "My Contacts" type options?
The solution to this problem as we have experienced would be to delete and recreate the account. Oddly enough this works. If this occurs, please call Support Central at 485-0555 (Option 4).
