This box will remain open unless you close it. Clicking the Ask Me link at the top of each page will open the box.

IT Services / Survey Solutions / Administrative Surveys / Getting Started

Administrative Surveys

Getting Started

Survey Point is an enterprise survey tool that can be used for questionnaire design, publication, data collection and analysis.

To get started follow the simple steps below:

1. Training

If you are new to the Survey Point software, sign up for training at the Instructional Innovation Center at your College. Training for District Office employees will be provided by the Alamo Colleges Information Technology Services department. Please Access the Instructional Innovation Center website or Alamo Colleges ITS website for monthly training schedule information. Course availability is also shared through monthly training class email announcements. Unable to locate training information, please contact Support Central at 210-485-0555 and press option #4.
A friendly support staff member will guide you through the right process. (NOTE: An online tutorial is currently being developed for creating surveys using SURVEY POINT).

2. Survey Review

All surveys published MUST BE APPROVED by your Chair/Director and your college Institutional Research Department. Employees of the District offices should contact the IRES department for survey review and approval. This process can be done in parallel with the training steps.

To request a review of your survey, complete the following steps:

  • Alamo Access your college PALS and select the Employees Tab.
  • Under the Employees Resources Channel, select Survey Point Alamo Access Request.
  • Complete the form and attach your Word document (survey) to the form before upload.
  • Submit the form. Once the survey gets approved, you will receive a confirmation email from the Institutional Research Department. Following the approval, the request will be automatically forwarded to the Alamo Colleges IT department with a statement of clearance. If your request is denied, the request will be returned to you with an explanation of denial.
  • Alamo Colleges IT will create an Alamo Collegesount and you will receive a confirmation email from Alamo Colleges Information Technology Services with a link to the Survey Point application and a username and password for your use. This process will be completed within 48 hours of Institutional Research department's confirmation.

3. Deactivation of Survey Alamo Collegesount

Once the survey is completed, analyzed and the results published, your account to the Survey Point tool will be deactivated. To create another survey, you must follow step #2 to request another survey approval and account creation.