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IT Services / Telecommunications / Request Service

Request Telecomm Service

Steps to Request Telecomm Service:

  1. Click eRequest on the top menu.
  2. Enter your Userid, then click 'Next'.
  3. Enter or verify your personal information, then click 'Next'.
  4. Click the 'Telephone, Pager, and Mail Services' box.
  5. Click the drop-down menu, select the appropriate service, click 'Next'.
  6. Under 'Description of Services,' enter the description of services needed. Please include the Full Name of the individual, BLDG/Room, Special Requests (if applicable), and Special Hardware (if applicable).
  7. Scroll down to the Justification section and enter a justification (i.e. New Employee needs phone).
  8. Scroll down and Select a desired completion date.
  9. Scroll down and click 'Send Request'.

If you have any questions, concerns, or need assistance submitting an e-request please contact Support Central at 210-485-0555.

Employees wishing to order or repair voice or cable services should submit an erequest.