IT Help Guides
We provide a range of IT support services and facilities, including, technical support options, training, FAQ's, procedures and guidelines. Here you will find an assortment of useful guides for your convenience.
Office Communicator 2007
Setting up Office Communicator Client in Office
Configuring Office Communicator Client at Home
Communicator Web Access (PC + MAC)
Setting up Messenger for MAC 10.4 Tiger
Setting up Messenger for MAC 10.5 Leopard
Setting up Messenger for MAC off Campus
ACCD Blogs
How to Write a Post to your Blog
WWW Migration Guides
How to Connect & Disconnect a Network Drive
How to Migrate Files to a Network Drive
How to Request a Web Folder in PALS
How to Upload Files to a Web Folder Using WS_FTP
New E-Mail System (Microsoft Exchange) Guides - Windows
Configuring iPhone with Exchange Email Account
Exchange Email (and PALS) Username Change
Exporting Exchange Mailbox Using Outlook 2003/2007
Importing Exchange Mailbox Using Outlook 2003/2007
How to use Public Folders in Outlook 2003 & 2007
Manually Archiving Information in Outlook 2007
Manually Archiving Information in Outlook 2003
How To Configure Exchange Using Outlook 2007
How To Email On A Blackberry
How To Configure Exchange Using Outlook 2003
How To Setup Exchange at Home
How To Export Outlook Contacts
How To Import Outlook Contacts
How To Export Outlook Calendar
How To Import Outlook Calendar
How To Subscribe and Unsubscribe to Listserves
How To Create a Signature
How To Setup Rules
How To Request Group/Guest Email Accounts
How To Show Your Personal Contacts First in Outlook
How To Show Your Personal Contacts First in OWA
How To Use Advanced Search in the Global Address List
New E-Mail System (Microsoft Exchange) Guides - MAC
How To Setup Entourage.pdf
How To Setup Apple Mail.pdf
Telecommunications Guides
Telephone Etiquette Help Guide
Voicemail Guide
Voicemail Procedures
Network Guides
Help Guides are available using PALS ACCD File Sharing.
BANNER Help Guides
Requesting Banner Training for Employees
Viewing Status of Banner Access/Training Requests
Approving Banner Access/Training Requests
Requesting Access to a Specific FOAPL
Requesting Changes to Existing Banner Access
Requesting Removal of Banner Access
Micrograde Guides
MicroGrade Course Roster Importation
Course Roster Request Form
Other Guides
PALS Room Reservation System (End User)
Control-D Via the Web
Installing The Microsoft Office 2007 Compability Pack
ePortal Mail Via Outlook
SunOne Sync With Outlook
View Pay Stub Online
Help Guide for Self Service PALS password reset feature
