Minutes
Alamo Community Colleges
Regular Meeting of the Board of Trustees
George E. Killen Community Education & Service Center
201 W. Sheridan
San Antonio, Texas
May 15, 2007

CALL TO ORDER AND ROLL CALL

Chair Roberto Zárate called the meeting to order at 6:30 p.m. and announced that a quorum of trustees was present.

The following trustees were present:
District 1 Dr. Bernard K. Weiner
District 2 Denver McClendon, Vice Chairman
District 3 Jennifer Ramos
District 4 Marcelo S. Casillas
District 5 Roberto Zárate, Chairman
District 6 Dr. Gene Sprague
District 7 Charles J. Conner
District 8 Gary Beitzel, Secretary

The following trustee was absent:
District 9 James Rindfuss, Assistant Secretary

Presiding Administrator: Dr. Bruce H. Leslie

CERTIFICATION AND POSTING OF NOTICE

Chair Zárate announced that the notice of the Board meeting had been duly posted at the District Office Building, Northeast Lakeview College, Northwest Vista College, Palo Alto College, San Antonio College, St. Philip's College and at Southwest Campus, and the Alamo Community College District George E. Killen Community Education & Service Center fulfilling the requirements of the statutes as set forth.

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INVOCATION

The invocation was given by Alex Bernal, Chairperson of the English Department at San Antonio College.

CITIZENS TO BE HEARD

There were no citizens to be heard.

MEMORIALS

Dr. Leslie announced the recent passing of the following retired and active employees: Joseph P. Fernandes who served San Antonio College from 1988-2001 as Coordinator of Foreign Student Services; Richard W. Bonnell, Sr. who served Palo Alto College from 2000-2007 as Instructor of Distribution Logistics; and Theodora D. Ruffner who served Palo Alto College from 2003-2007 as Instructor of Kinesiology.

CEREMONIALS

2007 Piper Professor, Dr. Donald Richard Lucas, NVC
Dr. Claunch reported that Dr. Donald Richard Lucas was named Piper Professor of 2007 by the Minnie Stevens Piper Foundation. Dr. Lucas is the first professor in the history of Northwest Vista College to receive this award.

Texas Quality Award, NVC
The Quality Texas Foundation recently announced that Northwest Vista College is the recipient of the prestigious 2007 Texas Award for Performance Excellence. The award will be presented at a Quality Texas Foundation ceremony June 25, 2007. Patterned after the Malcolm Baldrige National Quality Award criteria and process, the Texas Award for Performance Excellence is an annual recognition of Texas organizations that have achieved performance excellence and applied outstanding quality principles in their day-to-day operations.

Chancellor’s Leadership Award, Stacey Johnson, PAC
Dr. Leslie recognized Stacey Johnson as the first recipient of the Chancellor’s Leadership Award. Ms. Johnson is the Dean of Arts and Sciences at Palo Alto College and will complete her doctoral degree this summer.

Tino and Amelia Duran, La Prensa Foundation Scholarship Presentation
Mr. Duran presented a $15,000 check to the ACCD Foundation for student scholarships. Chair Zárate stated that La Prensa Foundation is supportive of the districts endeavors. Mr. Zarate thanked Mr. Duran on behalf of ACCD and expressed appreciation for La Prensa’s support.

Westside Education and Training Center (WETC) Award Presentation
Dr. Jo B. Tucker reported that the WETC received a first place award from the Texas Administrators of Continuing Education (TACE) for its partnership efforts. Dr. Tucker introduced partners; Rosie Castro, Making Connections; Michael McClennon, Center for Work and Family, Larry Jackson, PAC; Yvonne Guerra, NVC; Missy Guillot, NVC; and Gene Gonzalez, Community Education Centers.

Dr. Zaragoza reported that the Floresville ISD Bond passed which includes the construction of a new technology center.

Department of Public Safety
Chief Adams recognized Margaret Ybarra, Communications Operator, as the ACCD Dispatcher of the Year and Corporal Michael Nemcic as the ACCD Officer of the Year.

[Chair Zarate requested that Agenda Item 12 be moved up in the agenda.]

12. CEREMONIALS – CAPITAL IMPROVEMENT PROGRAM

Mr. Strybos recognized John Speegle and Anne Whittington for their contribution to the success of Delivering the Dream – Alamo Community Colleges Design Exposition on April 19, 2007.

RECOGNITION OF SPECIAL GUESTS, FACULTY, AND STAFF

Student of the Month (May 2007)
Dr. Guzmán recognized Ms. Elizabeth Ann Oswalt as the May 2007 Student of the Month. Ms. Oswalt is a first-generation college student who has completed 50 hours of college-level work. As an education major she maintains a 3.93 grade point average and has been on the President’s Honors List or the Dean’s List every semester at Palo Alto College. Ms. Oswalt is also a member of Phi Theta Kappa, an honor society for two-year colleges.

District Wide Employee of the Month (May 2007)
Dr. Claunch recognized Ms. Ana Escamilla, Technical Service Manager for Northwest Vista College, as the May 2007 ACCD District Wide Employee of the Month. Dr. Claunch stated that Ms. Escamilla’s infectious, “can-do” spirit means that even the most challenging technological issues are solved in a timely manner and handled with grace, tact, and a broad smile and that Ms. Escamilla is a proven leader who brings out the best in everyone she meets.

EXECUTIVE SESSION

Chair Zárate announced that the meeting would adjourn into Executive Session under the statutes providing for such Executive Session at 7:14 p.m.

RECONVENE OPEN MEETING

Chair Zárate reconvened the meeting into Open Session on Tuesday, May 15, 2007 at 7:33 p.m.

ACTION ON ITEMS DISCUSSED EXECUTIVE SESSION

On a motion by Trustee Beitzel, seconded by Trustee Dr. Weiner, and by unanimous vote of the Board, the following minute order was adopted:

“The Alamo Community College District accepts Mr. Alvoid Bennett’s resignation to be effective June 1, 2007.”

On a motion by Trustee Dr. Weiner, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:

“In light of Mr. Alvoid Bennett’s resignation and at his request, the Board cancels any further proceedings regarding Mr. Alvoid Bennett’s proposed termination or nonrenewal.”

1. REGULAR BOARD MEETING ON APRIL 17, 2007

On a motion by Trustee Beitzel, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:

“The minutes of the Regular Board Meeting of the Board of Trustees of the Alamo Community College District held on April 17, 2007 are hereby approved.”

2. MONTHLY REPORTS

Mr. Zuniga reported that the summer registration campaign is underway with 390 television spots and 728 radio spots. The television and radio spots were presented.

Mr. Zuniga reported that Rep. McClendon is serving in an advisory capacity to the Conference Committee members. Members will meet this week and decide on Article 3 related to all higher education items.
House Bill 3934 – Student Success Pathway Bill – Cleared the House and is in the Senate to be referred to the Committee of Higher Education.
Six community colleges applied for new campus funding; Northeast Lakeview College has received the highest level of funding recommendation by the House and Senate.
HB48 – Texas Enterprise and Skills Development Fund – An amended law to keep the current percentage funding which will generate $60 million for community colleges.
SB1064 – Develops a comprehensive procurement system for junior and community colleges.
Formula funding update: ACCD is receiving an increase of 3.1% over the past biennium.

Dr. Loston reported that SPC was awarded the Bridges Program grant from the Texas Higher Education Coordinating Board. The Bridges Program is designed to prepare high school students for college. SPC also received the San Antonio Area Foundation grant for upgrading of the Watson Fine Arts Center Theatre Lighting System. SPC attended the St. Philip’s Episcopal Church 112th anniversary celebration. The Fall 2007 graduation was held on May 11, with the largest participation of faculty, staff, and students. The campus community will have its first President’s Leadership Retreat with 80 participants. Retreat sessions include: establishing processes and procedures; reaffirming strategic priorities; reviewing leadership styles and decision making processes and how they impact the campus; and establishing processes on how resources are allocated within the college.

Dr. Guzmán reported that PAC’s Mariachi Program, in conjunction with the Mexican American Business & Professional Women’s Club of San Antonio, is hosting a two-day Mariachi Educational Workshop on May 18-19 for local area middle and high schools.

Educational workshops and music competitions will highlight a traditional “Garibaldi Mariachi Festi-val” which will feature strolling mariachis, food and novelty booths.

Dr. Zeigler reported that SAC was awarded a Bridges Program grant from the Texas Higher Education Coordinating Board. SAC will hold its second annual presentation to Travis Elementary 5th graders; students who complete high school will receive a $500 scholarship to San Antonio College. Women Empowered “WE” Conference was hosted by SAC and Network Power Texas with 150 women in attendance.

Dr. Claunch reported that NVC’s Safety Planning and Crisis Action Team is developing processes for emergency situations. Training will be required for all faculty and staff and on-line training for adjunct faculty.

Dr. Lewis reported that the administration visited The University Center (TUC), a multiple-institution teaching center, in The Woodlands, Texas. TUC is a partnership with the North Harris Montgomery Community College District (NHMCCD). The NLC administration met with Penny Westerfeld, the Associate Vice Chancellor of TUC, and Dr. Steve Head, the Executive Vice Chancellor of NHMCCD to discuss operating agreement and financial MOU between NHMCCD and six partner universities. Reflections and Recognitions (R&R) gathering was held last week to celebrate the first college year; the first faculty was recommended for tenure.

3. PROGRAM HIGHLIGHTS- SAN ANTONIO COLLEGE
To be presented at the next board meeting.

4. PROGRAM HIGHLIGHTS – ACCD
Dr. Silva provided a presentation on the Community Education Centers (CEC) which included: 2003 Texas Star Award; Performance Review of the ACCD Texas State Comptroller; Southside Community Education Center; Westside Community Education Center; Eastside Community Education Center; North Central Community Education Center; Strategic Plan; Purpose; Mission; Vision; Goal; Common Questions; Services Provided; Benefits; Operations; Enrollment; Community Technology; Statistics; and Performance Measures=Success.

5. NEW ALTERNATIVE TEACHER CERTIFICATION PROGRAM AUTHORIZATIONS

On a motion by Trustee Beitzel, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:

“The Board authorizes the Alamo Community Colleges to submit new Alternative Teacher Certification Program applications to the State Board for Educator Certification in Bilingual Generalist Spanish EC-4, Generalist EC-4 and 4-8, Career and Technology Education 6-12, and Science 8-12.”

6. CLINICAL RESEARCH COORDINATOR AAS

On a motion by Trustee Dr. Sprague, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:


“Northwest Vista College is approved by the Board of Trustees of the Alamo Community College District to offer a Clinical Research Coordinator program leading to an Associate of Applied Science following approval by the Texas Higher Education Coordinating Board.”

7. DISCUSSION AND POSSIBLE ACTION ON RFPS FOR IT ASSESSMENT SERVICES, FOR THE INFORMATION TECHNOLOGIES DEPARTMENT, (RFP 07A-055)

On a motion by Trustee McClendon, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“Based on proposals received March 13, 2007, the contract is awarded to Kaludis Consulting of Washington, D.C. in the amount of $87,650 for IT Assessment of Services for the Information Technologies Department (RFP 07A-055).”

8. STUDENT ACTIVITIES FEE UPDATE
Dr. Patricia Candia presented an update on the Student Activities Fee which included: Committee Membership; Student Services Fee Budget & Expenditures for each Campus; Benefits; and Challenges.

9. ACCD LEADERSHIP DEVELOPMENT PROGRAM ALAMO COMMUNITY COLLEGE DISTRICT

Dr. Leslie stated that Dr. Contreras, Mr. Guzman and committee members worked on the development of the Leadership Development Program which supports Goal V of the ACCD Strategic Plan - Capacity to Serve. Dr. Contreras recognized the members of the Leadership Committee and provided a summary of the leadership program. Mr. Homer Smith provided a review of the employee eligibility; management of program; program outline; program evaluation; proposed timeline; budget; and module matrix.

On a motion by Trustee Ramos, seconded by Trustee Dr. Sprague, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees approves establishment of a Leadership Development Program for the Alamo Community Colleges.”

10. NOMINATION FOR BOARD OF TRUSTEES, SECRETARY GARY BEITZEL
TO THE SPECIAL WESTERN REGION DIRECTOR/ACCT BOARD OF DIRECTORS

On a motion by Trustee McClendon, seconded by Trustee Ramos, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby nominates, Secretary Gary Beitzel to the Special Western Region Director/ACCT Board of Directors.”

11. PRESENTATION OF THE COMPENSATION PLAN AND RECOMMENDATION FOR SALARY ADJUSTMENTS

Dr. Leslie stated that a formal recommendation of the compensation plan will be submitted in June.

Mr. Guzman provided a presentation of the Compensation Plan and Recommendation for Salary Adjustments which included: Purpose; Progression; Current Status; Pending Actions; Implementation Assumptions; and Compensation Study Structure.

13. DISCUSSION AND POSSIBLE ACTION ON SELECTION OF PROFESSIONAL SERVICE COMPANIES FOR CONSTRUCTION MATERIALS TESTING/OBSERVATION AND GEOTECHNICAL ENGINEERING SERVICES, DISTRICT -WIDE (RFP NO. 07M-054.)

On a motion by Trustee Dr. Sprague, seconded by Trustee Ramos, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the award of contracts to: Terracon Consultants Inc. and Raba-Kistner Consultants, Inc. for Construction Materials Testing/Observation and Geo-technical Engineering Services (RFP No. 07M-054). The term of this annual contract includes no guaranteed minimum. The contract fee for each individual contract will be approved by the Chancellor or his designee.”

14. ST. PHILIP’S COLLEGE, SOUTHWEST CAMPUS PREVENTIVE MAINTENANCE, ARCHITECT FEES

On a motion by Trustee Dr. Sprague, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the fee negotiated with West East Design Group, L.L.C. in the amount of $66,880 for Architect/ Engineering Services for the St. Philip’s College (SPC) Southwest Campus (SWC) Central Physical Plant Schematic Design preventive maintenance project and approves all allowed reimbursable costs per RFP No. 06C-108.”

15. NORTHEAST LAKEVIEW COLLEGE CAPITAL IMPROVEMENT PROGRAM ARCHITECTURE/ENGINEERING SERVICES—INCLUDING MASTER PLAN UPDATE, PHYSICAL PLANT EXPANSION AND ADDITIONAL ENTRANCES/EXITS

On a motion by Trustee Dr. Sprague, seconded by Trustee Casillas, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the fee negotiated with Ford, Powell & Carson Architects & Planners, Inc. in the amount of $207,360 for Architect/Engineering Services for the $450,000,000 General Obligation Bond Projects at Northeast Lakeview College and approves all allowed reimbursable costs per RFP No. 06C-029.”

16. NORTHEAST LAKEVIEW COLLEGE CAPITAL IMPROVEMENT PROGRAM CAREER TECH BUILDING – FOUNDATIONS, STRUCTURAL STEEL, MECHANICAL, ELECTRICAL AND PLUMBING SYSTEMS GUARANTEED MAXIMUM PRICE

On a motion by Trustee Dr. Sprague, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the Guaranteed Maximum Price Construction Manager at Risk fee negotiated with Austin Commercial, LP in the amount of $2,414,615 for the construction of Northeast Lakeview College Career Tech Building, Foundations, Structural Steel, Mechanical, Electrical and Plumbing Systems, RFP No. 06C-121.”

17. NORTHWEST VISTA COLLEGE CAPITAL IMPROVEMENT PROGRAM ACADEMIC BUILDING, LIBRARY, PHYSICAL PLANTS AND PARKING LOTS GUARANTEED MAXIMUM PRICE

On a motion by Trustee Dr. Sprague, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the Guaranteed Maximum Price Construction Manager at Risk fee negotiated with Bartlett Cocke, LP in the amount of $26,875,869 for the construction of Northwest Vista College Academic Building, Library, Physical Plants and Parking Lots, RFP No. 06C-121.”

18. NORTHWEST VISTA COLLEGE CAPITAL IMPROVEMENT PROGRAM SITE WORK AND UTILITIES GUARANTEED MAXIMUM PRICE

On a motion by Trustee Dr. Sprague, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the Guaranteed Maximum Price Construction Manager at Risk fee negotiated with Bartlett Cocke, LP in the amount of $15,568,792 for the construction of Northwest Vista College Site Work and Utilities, RFP No. 06C-121.”

19. PALO ALTO COLLEGE CAPITAL IMPROVEMENT PROGRAM PHASE II ARCHITECTURE/ENGINEERING SERVICES

On a motion by Trustee Dr. Sprague, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees hereby approves the fee negotiated with Rehler Vaughn & Koone, Inc. in the amount of $24,750 for Architect/Engineering Services for the $450,000,000 General Obligation Bond Projects at Palo Alto College and approves all allowed reimbursable costs per RFP No. 06C-029.”

20. UPDATE ON STATUS OF FISCAL YEAR 2007 AUDIT PLAN PROJECTS

Ms. Major reported that the test work for the payroll business process review audit will be completed this week. A tentative proposal from the external audit firms has been submitted and is being reviewed. A PowerPoint presentation on the Status of Fiscal Year 2007 Audit Plan Projects was submitted to the Board.

[Chair Zárate asked Ms. Riley to provide a report on the Policy: New Developments.]

Ms. Riley provided an update on the Policy Project which included: Why there is need for polices; Online Policies; 1989 Policy Manual; Unfinished Business; New Business; and Breaking News.

21. RECOGNITION FOR DISTRICT EMPLOYEES 25 YEARS OF SERVICE

The Board of Trustees of the Alamo Community College District recognized the individuals on the attached lists for their twenty-five years of service to their respective College and/or District.

22. RECOMMENDATION FOR TENURE

On a motion by Trustee McClendon, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Board of Trustees of the Alamo Community College District, in accordance with the policies for academic freedom, responsibility and tenure, hereby authorize the granting of tenure to the following faculty members as set forth on the Recommendation for Tenure.”

23. FULL TIME, ADJUNCT & CONTINUING EDUCATION FACULTY

On a motion by Trustee Beitzel, seconded by Trustee McClendon, and by unanimous vote of the Board, the following minute order was adopted:

“Selection for 2006-2007, 2007-2008, academic year as submitted by the Presidents of the Alamo Community College District and shown on the attached list(s), is hereby approved.”

The appointment of full-time faculty, adjunct and continuing education faculty is submitted by the College Presidents and shown on List No. 10 for the 2006-2007 and List 4 for the 2007-2008 year is hereby approved. Further Board action will not be required for these persons to teach in the indicated disciplines. Employment of adjunct and continuing education faculty is contingent upon the instructional needs of the college. ”

24. DISCUSSION AND POSSIBLE ACTION ON RENEWAL OR NON-RENEWAL
OF ADMINISTRATOR CONTRACTS

On a motion by Trustee McClendon, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:
“The renewal or nonrenewal of all current administrator contracts shall be considered no later than the July Board meeting. Anything to the contrary in local policy DDA is expressly waived for any contracts subject to renewal for the upcoming policy.”

25. REAPPOINTMENT OF FACULTY AT NORTHWEST VISTA COLLEGE AMENDED

On a motion by Trustee Casillas, seconded by Trustee Conner, and by unanimous vote of the Board, the following minute order was adopted:

“The individuals identified on the attached list for the Alamo Community Colleges, having met the criteria for faculty status are hereby appointed as faculty for the Northwest Vista College for the 2007-08 academic year. This minute order contains the corrected list of Northwest Vista College faculty and supersedes the list submitted for action and approval by the Board of Trustees on March 20, 2007. An employment agreement for each individual will be issued for a period of nine months. Summer employment agreements will be issued only for the required instructional needs of the College.

All salaries are subject to the availability of funds to support the faculty salary schedule. This selection to the Alamo Community Colleges does not preclude cross-college assignment of faculty, if the need for such assignment provides benefit for the instructional needs of the District.”

26. APPROVAL OF THE CONSENT AGENDA OF THE REGULAR BOARD MEETING ON MAY 15, 2007

On a motion by Trustee Casillas, seconded by Trustee Beitzel, and by unanimous vote of the Board, the following minute order was adopted:

“The Consent Agenda for the Regular Board Meeting of the Alamo Community Colleges Board of Trustees held on May 15, 2007 is hereby approved, which includes: *26, *27, *28, *29, *30, *31, *32, *33, *34, *35, *36, *37, and *38.”

27. MONTHLY REPORT ON COOPERATIVE PURCHASES IN EXCESS OF $50,000.00

“The cooperative purchase report for March/April 2007 is hereby accepted.”

28. FINANCIAL REPORTS

“The financial reports are hereby accepted as presented.”

29. MONTHLY REPORT ON THE STATUS OF GENERAL OBLIGATION CAPITAL IMPROVEMENT PROGRAM

“The monthly report on the General Obligation Improvement Program is hereby accepted as presented.”

30. MONTHLY REPORT ON THE FINANCIAL STATUS OF 2006 MAINTENANCE TAX NOTES

“The monthly report on the Financial Status of the 2006 Maintenance Tax Notes is hereby accepted as presented.”

31. MONTHLY REPORT ON THE STATUS OF PROJECTS FUNDED BY 2006 MAINTENANCE TAX NOTES

“The monthly report on the status of Projects Funded by the 2006 Maintenance Tax Notes is hereby accepted as presented.”

32. MONTHLY REPORT ON THE STATUS OF 2001, 2003 AND 2004 BOND CONSTRUCTION FUNDS

“The monthly report on the status of 2001, 2003 and 2004 Bond Construction Funds is hereby accepted as presented.”

33. MONTHLY REPORT ON THE FINANCIAL STATUS OF 2004 MAINTENANCE TAX NOTES

“The monthly report on the Financial Status of 2004 Maintenance Tax Notes is hereby accepted as presented.”

34. MONTHLY REPORT ON STATUS OF PROJECTS FUNDED BY 2004
MAINTENANCE TAX NOTES

“The monthly report on the Status of Projects Funded by 2004 Maintenance Tax Notes is hereby accepted as presented.”

35. MONTHLY REPORT ON STATUS OF 2005 MAINTENANCE TAX NOTES AND COMBINED FEE REVENUE BOND CONSTRUCTION FUNDS

“The monthly report on the status of the 2005 Maintenance Tax Notes and Combined Fee Revenue Bond Construction Funds is hereby accepted as presented.”

36. MONTHLY REPORT ON THE STATUS OF NORTHEAST LAKEVIEW COLLEGE
TAX REVENUE SET-ASIDE

“The monthly report on the status of Northeast Lakeview College Tax Revenue Set-Aside is hereby accepted as presented.”

37. APPROVAL AND RATIFICATION OF BUDGET AMENDMENT REPORT AND BUDGET TRANSFER REPORT

“Budget amendments and/or transfers as they appear on the Budget Amendment and Budget Transfer Reports are hereby accepted as presented.”

38. GIFT & GRANT RECEIPT REPORT

“The Alamo Community College District Board of Trustees hereby accepts this report on the gifts and grants (private and public) made to the Alamo Community College District and the Alamo Community College District Foundation, Inc. as of APRIL 1, 2007 through APRIL 30, 2007.”

SETTING OF NEXT MEETING

A Regular Meeting of the Board of Trustees is scheduled for Tuesday,
June 19, 2007, at the George E. Killen Community and Education
Service Center, 101 Community Meeting Room, 201 West Sheridan.

ADJOURNMENT

There being no further business, the meeting was adjourned at 9:06 p.m.

Approved for submission to the Board:

Dr. Bruce H. Leslie
Chancellor

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Prepared by:
Sandra T. Mora
Administrative Assistant