| Alamo
Community Colleges News & Events
PAC’s
Certification Program
Hosts free personal computer
assistance clinic
For immediate release
August 31, 2007
CONTACT: Vincent Bosquez
Director of Public Relations
vbosquez@accd.edu
(210) 921-5269
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(L to R) Joseph Sanchez, Amador Castro and Dean Pierson help an ACCD employee install a new operating system on her personal computer. A free Personal Computer Assistance Clinic hosted by PAC’s CompTIA A+ Certification Program was held at the ATC, Aug. 25. Photo by James Dickerson |
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(L to R) Dean Pierson, Ed Tillman and Gilbert Mauricio troubleshoot an adware problem on a personal computer for a client attending the free Personal Computer Assistance Clinic hosted by PAC’s CompTIA A+ Certification Program. Photo by James Dickerson
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SAN ANTONIO-More than two dozen malfunctioning
computers were restored to operating condition
during a Personal
Computer Assistance Clinic hosted by PAC’s
CompTIA A+ Certification Program at ACCD’s
Advanced Technology Center, Aug. 25.
The free computer service was designed
as a “real
world” exercise for students who are preparing
for their A+ Certification examination. A+ Certification
is the industry standard certification for desktop
computer technicians, according to Tod Bruning, PAC’s
Corporate and Community Education’s Information
Technology Program Manager.
“The program’s goal was to give students
hands-on experience in dealing with virus and ad-ware
attacks on personal computers owned by ACCD faculty
and staff members,” Bruning said. “We
also wanted to raise awareness among computer owners
regarding data security and PC maintenance issues.”
Due to the high security standards
maintained by ACCD, it’s not possible to
physically demonstrate in the classroom what happens
to computers when they
are infected with viruses and malware, added Bruning.
The computers brought in for assistance had worms,
viruses and hardware-related issues which gave the
students a unique learning experience.
Lead Instructor Ed Tillman noted that of all the
personal computers brought in for diagnostics and
minor repair services, only one laptop was not able
to be restored to full operating mode.
“We saw a PC in what was called a ‘doorstop’ condition,” Tillman
said. “The owner thought the computer was good
only as a doorstop because it was totally dead. The
culprit turned out to be a bad power supply. Once
the owner brought us a new power supply, we had the
PC up and running in 10 minutes.”
The next free Personal Computer Assistance Clinic
for ACCD faculty and staff members is Sept. 22, from
10 a.m. to 3 p.m. at the ATC. For more information,
please call Bruning at 921-5526.
Palo AltoCollege, one of the Alamo Community Colleges,
is a fully accredited community college located on
the Southside, and awards associate degrees, short-term
certificates and offers non-credit continuing education
classes. The campus is located at 1400 W. Villaret
Blvd. at I-410 South and Texas Hwy. 16 or online
atwww.accd.edu/pac.
-PAC-
Thank you,
Vince
Vincent Bosquez
Director of Public Relations
Palo Alto College
(210) 921-5269
(210) 921-5277 Fax
(210) 845-4582 Cell
http://pacpr.blogspot.com/
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