disABILITY Banner

About Us

Disability Support Services coordinates accommodation services for students with permanent or temporary disabilities enrolled at Palo Alto College.

Disability Support Services Goals

  • To provide reasonable accommodations that enables qualified individuals with disabilities to participate in and benefit from all Palo Alto College programs, activities and services.
  • To ensure that all programs, services and facilities are accessible and provide equal opportunities for education to all students.
  • To encourage students to become independent and self-reliant.
  • To provide information and consultation about specific disabilities and accommodations to the Palo Alto community.

Our Mission Statement
The office of Disability Support Services is committed to coordinating reasonable and appropriate accommodations, facilitating access to Palo Alto's programs and services, in addition to, promoting a campus environment that encourages individual achievement for students with disabilities. We will serve our community with professionalism, compassion, and respect.

Definition of Disability
Section 504 of the Rehabilitation Act of 1973 states:
"No otherwise qualified individual ...shall solely by reason of ...handicap, be excluded from participation in, be denied benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance." Federal law guarantees all qualified students with disabilities a learning environment that provides reasonable accommodations for their disability.

Federal Law Defines a Disability as:
"any mental or physical impairment, that substantially limits an individual's ability to perform one or more major life activities." A mental or physical impairment includes: physical disabilities, visual or hearing impairments, psychological disabilities, learning disabilities, communication disorders. Major life activities include: walking, seeing, hearing, sitting standing, breathing, reading/math, learning thought processing, concentrating, interacting with others Section 504 of 1973, as well as the Americans with Disabilities Act (ADA) of 1990, prohibits discrimination in the recruitment, admission or treatment of students.

Under ADA, Palo Alto College must ensure that its programs, activities and facilities are accessible to qualified students with disabilities. The ADA requires each academic accommodation to be made on an individual or case-by-case basis.

To Establish Eligibility for Support Services:

  • Students self-disclose and Request Accommodations through the DSS office.
  • Provide current documentation including a specific diagnosis, functional limitations, and requested accommodations.
  • For phyiscal disabilities documentation must not be more than 5 years old.
  • For psychological disabilities documentation must not be more than 1 year old from date of request for accommodations.
  • Compete documentation for requested accommodations is required.
  • After complete documentation is received, 10 to 14 days is required to review documentation before an intake interview will be scheduled to discuss reasonable accommodations..
  • Confidential Letters of Accommodation are issued to and delivered by the student to the instructor(s).
  • A Renewal of Services Form is required each semester the student seeks accommodations.

At the time of your Intake Interview and for each semester you request services, you will complete a Request for Services form and meet with the Coordinator. At the time of your appointment, the documentation will be reviewed and accommodation services will be determined.

These letters are given to the instructors by the students requesting academic accommodations once eligibility is established. The letters indicate which academic accommodations the student is eligible to receive. The student's disability is not disclosed. Please Note: The College DOES NOT provide Personal Attendant Care Services. Service Animals are welcome!

What does Appropriate Documentation of Disability Mean?
To determine eligibility for accommodations, potential students must provide Disability Support Services with one or more of the following up to date proof of disability.

  1. A signed statement by a licensed professional, on that person's professional letterhead, whose license or credentials are appropriate to diagnose the disability. The statement must indicate the disability for which accommodations are being requested.
  2. A Certificate of Deafness from Texas Commission for the Deaf and Hard of Hearing (TCDHH).
  3. Audiogram from an up to date hearing test performed by a professional Audiologist.
  4. A Certificate of Blindness from Texas Commission for the Blind (TCB).
  5. Results from a Comprehensive Individual Assessment.
  6. All evaluations must be up-to-date, administered and interpreted by a qualified professional whose license or credentials are appropriate to diagnose that disability, such as: State Licensed Psychologist, School Psychologist, Educational Diagnosticians, State Licensed, Professional Counselors, Vocational Rehabilitation Division Diagnosticians. Professional must hold these degrees: M.Ed., M.S., M.A., Ph.D, Ed.D., M.D., Psy. D., Ed.D., M.D., Psy.D.
  7. Degrees must be in these fields of study: counseling, education, psychology, neuropsychology, special education, medicine. ALL DOCUMENTATION MUST BE DATED AND SIGNED BY THE PROFESSIONAL MAKING THE DIAGNOSES.