library tile Institutional Research Center Survey
LRC Response

A. What reports do you compile on a regular basis?

  1. Reference transactions, recorded extemporaneously by reference librarians, compiled by the head of reference at the end of each semester. Results are listed in the LRC FACT BOOK.

  2. Study room use, recorded as reservations at the first floor reference desk, compiled at the end of each semester. Results are listed in the LRC FACT BOOK. These figures do not include unscheduled use of the rooms.

  3. The collection of resources is kept constantly by our technical staff. Once a year, however, the evaluation process requires that we update the LRC FACT BOOK.

  4. Interlibrary loan statistics are kept daily in that department, reported monthly and reflected in the LRC FACT BOOK.

  5. Circulation of materials statistics are kept mechanically by the circulation software. These numbers are reported in the the LRC FACT BOOK.

  6. Hours open are kept on a weekly basis and reported in the LRC FACT BOOK.

  7. A count of the people passing through the door is kept by the turnstile at the exit door and reported on an annual basis in the LRC FACT BOOK.

  8. Audio Visual equipment deliveries, usage, and repairs is kept by the department's people as they occur. They are reported on an annual basis in the LRC FACT BOOK.

B. Instruments used to collect data on an irregular basis

Instrument used? From whom do you collect it? What type of information is collected? How do you collect it? How often do you collect it? How is this information stored?
Self-evaluation From the faculty and staff of the library. Comparison to outcomes versus effectiveness criteria, ACRL standards, and the LRC mission and goals. Committee meetings, email, interviews by director and head of evaluation. Annually Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Access Services department Paper survey handed out at the circulation and ILL desks Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Audio Visual Services department Email survey Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Children's Library department Paper survey handed out at the children's library desk Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Collection Development department Email survey Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Community Outreach department Email survey Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Instructional Services department Both email and paper surveys Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Faculty and staff Opinions about and experiences with the Personnel department Personal interviews Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Reference Services department Email and paper surveys handed out at all contact points Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Faculty and staff Opinions about and experiences with the Technical Services department Sample in-person surveys, combined with email surveys Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.
Open-ended short survey Students and faculty Opinions about and experiences with the Web Services department Email survey and survey page on the web site Once every five years (see program review cycle) Electronically... see our evaluation site on the Web. A paper copy is printed annually as well and turned in to the program review system and the administration.

Returned to Mike Flores
May 12, 2000
by Colby Glass, Chair
LRC Evaluation Committee


Please send comments to: Colby Glass, MLIS, or Mario Ramirez
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