san antonio college
Human Services
Links
Continuing Education &
Test Prep
Departmental Syllabus for PSYT 1329 (same as DAAC 1317)
Interviewing and Communication Skills
Department: (Psychology) Human Services San Antonio College, 1300 San Pedro Ave. San Antonio, TX 78212 |
Effective Date: Fall 2007 |
Course Number and Title: 1329 Interviewing and Communication Skills
Credit Hours: 3 - Hrs/wk lec.: 3 Hrs/wk lab: 0 Lec/Lab Comb.: 0
Instructor: To Be Assigned (TBA) Office: To Be Determined (TBD) Phone Number: TBD FAX: (210) 733-2089 Email: TBD Web Address: www.accd.edu/sac/hs
__________________________________________________________________________________
I. Course Description
This course is designed to facilitate development of the basic counseling skills necessary to develop and effective helping relationship with clients. Topics will also include counseling techniques such as intake interviewing, relationship building, problem identification and resolution, and 4emphasis will be placed on the importance effective oral communication. Additionally, this course facilitates development of the basic communication skills necessary to develop and effective helping relationship with clients. The utilization of special skills to assist individuals, families, or groups in achieving objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions; and decision making will be explored.
II. Required Background
Prerequisite: Enrollment in the Human Services Program, or permission of the program coordinator .
III. Texts, Other Reference Materials
- Required: Hutchinson, D., (2007). The Essential Counselor: Process, Skills, and Techniques. New York: Lahaska Press. (ISBN: 0-618-73183-0)
Additional texts and/or reference materials, determined appropriate by the program coordinator/course instructor may be required.
Optional references may include:
- Levin, Saul M. & Greene, Jeanie Ahearn, (2000). Case Management for Substance Abuse Treatment: A Guide for Administrators. DHHS (TIP) Series 27. Rockville, MD.
- Lopez, Felix, (1999). Confidentiality of Patient Records for Alcohol and Other Drug Treatment. DHHS (TAP) Series 13. Rockville, MD.
- Samuels, Paul N. & Marton, Anita R., (1999). Welfare Reform and Substance Abuse Treatment Confidentiality: General Guidance for Reconciling Need to Know and Privacy. DHHS (TAP) Series 24. Rockville, MD.
- U.S. Dept. of Health and Human Services, (1999). Checklist for Monitoring Alcohol and Other Drug Confidentiality Compliance. DHHS (TAP) Series 18. Rockville, MD.
IV. Methods of Instruction
Instruction, as determined by the instructor, may consist of:
- Lecture/Discussion
- Demonstrations
- Student Practice/Role Playing
- Student Participation and Reports
- Internet assignments/postings
V. Course Content
- Basic counseling skills
- Rehabilitative Techniques
- Basic Techniques of Substance Abuse Counseling
- Support Groups and Their Importance in Recovery
- Substance Abuse Programs
- Role of the Family and Society in Addiction
- Self-study and Spirituality in Recovery and Growth
VI. Learning Outcomes
The student will come to master the basic communication skills used in counseling.
Performance Objectives: Upon successful completion of this course, the student will be able to:
- Demonstrate competency in basic communications skills.
- Define and describe the appropriate use of skills of attending, paraphrasing, summarizing, probing, challenging, and counselor self-disclosure.
- Identify when each skill is being practiced effectively.
- Demonstrate the ability to use each skill and to integrate all skills appropriately
and effectively in a simulated counseling situation. - Describe and demonstrate differences in the application of counseling skills with clients of different ethnic, age, and gender backgrounds.
Additional objectives may be added by the course instructor.
Measurement of student competency or learning outcome may include:
- Written Examination
- Practice Exercises/Demonstrations
- Class Participation
- Comprehensive Final Examination
- Internet assignments/postings
Additional measurement criteria may be used at the discretion of the instructor.
SCANS Competencies: See attached for a list of competencies related to the workplace as outlined by the Texas Higher Education Coordinating Board.
VII. Course requirements and grade computation.
A. College Requirements:
A written, comprehensive final examination, not to exceed two and one-half hours in length, shall be given at the end of each semester for each course at the regularly scheduled time. Any exceptions to these requirements must be approved by the appropriate dean. Other examinations or measures are given/utilized at the discretion of the instructor.
A student who must be absent from a final examination should petition that instructor for permission to postpone the examination. A student absent without permission from a final examination is graded “F.” Postponed examinations result in a grade of “I.” The final exam must be taken within 120 calendar days from the end of the semester or the grade automatically becomes an “F.” (San Antonio College Bulletin, Faculty Handbook - January 1995)
B. Departmental Requirement:
Examinations, to include the comprehensive final exam, may consist of essay and/or objective questions, oral examination methods and/or performance measures.
C. Instructor Requirements:
To be determined by the assigned instructor.
VIII. College Policies:
A. San Antonio College does not discriminate on the basis of race, religion, color, national origin, sex, age, or disability with respect to access, employment programs or services.
B. Students are urged not to bring children to either a class or a lab. Minors under the age of twelve (12) must not be left unattended on campus. College Academic Council - April, 1998. (The instructor may set standard for children in the classroom as they determine appropriate.)
C. ADA Statement: “As per Section 504 of the Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, if accommodation is needed contact the Office of DisABILITY Support Services, CAC 124C, Phone: (210) 733-2347.
D. A Rapid Response Team exists for the purpose of responding to emergencies. If you have a disability that will require assistance in the event of a building evacuation, notify Disability Support Services, Chance Academic Center 124C, Phone: (210) 733-2347.
E. Academic Dishonesty: Students may be subject to disciplinary proceedings resulting
in an academic penalty or disciplinary penalty for academic dishonesty. Academic Dishonesty includes, but is not limited to, cheating on a test, plagiarism and collusion. For additional information refer to the “Student Code of Conduct” in the San Antonio College Bulletin.
F. Students are required to silence all electronic devices (e.g., pagers, cellular phones, etc.) when in classrooms, laboratories and the library. (College Academic Council, 01/ 2000)
(The instructor may set additional requirements determined to be appropriate.)
G. San Antonio College Attendance Policy: Regular and punctual attendance at all classes and laboratories, day and/or evening, is required. A student absent for any reason is responsible for all work missed. Both tardiness and early departure from class are forms of absenteeism. The instructor establishes the policy with regard to each. Absences of each student are recorded without exception. The counting of absences begins on the first day of class. A student absent the equivalent of two weeks of instruction in a 16-week semester may be dropped by the instructor. If a student is dropped from a class for excessive absences, the instructor will record a grade of “W’ (withdraw). It is the student’s responsibility to ensure that the withdrawals have been submitted.
H. San Antonio College is a smoke free campus.
I. ACCD DPS Important Phone Numbers:
ACCD DPS Emergency Phone (210) 222-0911
ACCD DPS General Phone (210) 485-0099
ACCD DPS Weather Phone (210) 485-0189 (For information on college closures)
- Students must also abide by the policies, procedures and rules set forth in the “Student Code of Conduct” and all other policies set forth in the San Antonio College Bulletin, www.accd.edu/sac/sacmain/schedule/SAC_Bulletin_05-06.pdf , and any additional policies, procedures, and rules determined appropriate by the instructor.