Instructors are also in the business of delivering customer service to students.  See if you are using all of these strategies.:

Video #1:  "The Beauty of Teaching" A 27 minute video that shows how teaching is an extraordinary profession, benefiting young  people and enriching society. This motivational program highlights all the reasons the field of education is so important and fulfilling.

Video #2:  "Avoiding Burnout" A 33 minute video that provides insights and simple tips for teachers under pressure. Teachers become frustrated and overwhelmed with the stresses and strains of the classroom environment and this video shows how to cope.

Video #3:  "Managing Student Conflict" A 34 minute video that examines positive techniques for helping students resolve inter-personal conflicts without hostility or violence. Re-enactments demonstrate how to intervene in potentially volatile situations.

 Video #4:  "Keeping Control of the Class" A 28 minute video showing experts offering tips for minimizing social talking, keeping students' attention, and maintaining a productive environment. When a class is fully cooperative, teaching is easier!

Video #5:  "Constructive Parent Conferences" A 28 minute video that teaches strategies for turning parents into supporters rather than adversaries. Also shows how teachers can present the facts without making parents defensive.

Video #6:  "Assigning Effective Homework" A 29 minute video that shows how homework is intended to reinforce learning. What is the ideal amount and what are the most effective formats? Experts explain and provide suggestions.

Video #7:  "Integrating Computer & Intrnet in Curriculum" A 33 minute video that gives ideas for projects that involve computers and the internet.

Video #8:  "Lesson Planning" 34 minute video that looks at strategies for creating perfect plans to facilitate outcome-based learning and help reach teaching objectives. Lesson Planning is a combination of scheduling, conceptual organization, and practical implementation.

 Video #9:  "Cooperative Learning"A 41 minute video that shows how to overcome students' resistance to group work. This program provides insights into cooperative learning, an effective method that empowers students.

 Video #10: "Creative Teaching Methods"A 28 minute video that shows how to make learning come alive for students. This video shows how to teach with games, role playing, projects and debates and how retention improves when students are involved.