Need help?

Everyone needs a little help now and then! Don't be shy. Please contact me by phone, chat, IM, or email and let me know how I can help you with your research. Looking for your username/password to get into the databases from offcampus? Click here.

1. Phone: My office (210)785-6366 or try the Reference Desk: (210)733-2477

2. Email: celitadearmond@gmail.com or try the Ask a Librarian email (24 hour return time)

3. Instant Messaging (IM): My username is celitadearmond for Yahoo!, AIM, MSN, and Google.

4. Chat: Ask a Librarian (IM) or catch me when I'm online in QuickChat:

4. For more in-depth help, contact me to set up an online appointment in Elluminate, the virtual classroom.

• Quick Start Guide for Elluminate sessions - includes directions into the virtual classroom

Email me @ celitadearmond@gmail.com to set up an online place/date/time & include the following information:

• a. your course and instructor name
  
• b. a description of your research project
  
• c. what kind of information sources you need to find (ie, articles, books, web sites)

In Elluminate, we can talk to one another online using two-way audio as well as use the chat feature. Another advantage is that I can actually show you the library resources online and teach you how to search them for your topic. It's fun and easy!

5. Browse the course research guides I've created for classes that I teach on the SAC campus or online via Elluminate. These may be helpful to you as well!