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SAC Online students who need technical support related to PALS and/or Blackboard issues can contact ACCD Help Desk.
Monday - Friday 7:30 am - 12:00 am (midnight)
Saturday 8:00 am - 5:00 pm
Sunday 12:00 pm (noon) - 12:00 am (midnight)
PH: (210) 485-0555
Toll Free: 1-866-493-3947 (for students living outside San Antonio metro area)
E-mail: helpdesk@mail.accd.edu
The Support Central helpdesk telephone menu includes the following options listed below.
When calling, students are encouraged to use these phone options for better technical assistance.
- Option 1 - PALS password resets or PALS login issues
- Option 2 - Blackboard Vista Support (direct 24 Hour Support number: 1-866-401-8071)
- For Blackboard Vista online support via Presidium click HERE.
- Option 3 - System Outage Inquiries
- Option 4 - All other support inquiries or to speak to a friendly customer service technician.
- Option 5 - New software availability
- Option 6 - To leave a voicemail
- Option 7 - For Support Central Hours of Operation
SAC Online students who need technical support related to computer hardware and/or software issues can contact the SAC Help Desk.
Monday - Friday: 8:00am - 5:00pm
PH: (210) 486-0777
E-mail: sac-helpdesk@mail.accd.edu
Toll Free: 1-800-944-7575 ext. 60777 (for students living outside
San Antonio metro area) |
