INSTRUCTIONAL SUPPORT SERVICES
INSTRUCTIONAL SUPPORT SERVICES
The Assessment Center provides a broad range of testing services to meet the needs of its diverse student population:
The Assessment Center also provides special accommodations testing for students by disAbility Support Services. The Assessment Center is located in Fletcher Administrative Center - Room 110 (phone: 733-2305).
The BSEP upgrades the academic skills of developmental students in English, mathematics, and reading by using a variety of teaching methods and instructional formats in a non-course-based setting. It is the intent of the department to accept students at their present level of academic skills and, by upgrading those skills, to help students achieve their individuals goals. The BSEP is located in the Moody Learning Center - Room 712 (phone: 733-2052).
San Antonio College contracts with an independent commercial firm to operate the San Antonio College Bookstore. The bookstore sells textbooks, instructional supplies, trade books, and notions. The bookstore buys back some used textbooks throughout the year, however the best time for buy backs is during final exam week. Students should retain their sales receipt for refunds or exchanges. A valid form of identification is required for all transactions. The bookstore is located in the basement of the Loftin Student Center (phone: 733-5960).
The College Information Technologies ( CIT ) Department was established in June of 1997 to coordinate initiatives and information related to technology on the San Antonio College campus. As such, its goal is to supplement and coordinate technology, not reduce resources within individual departments. The CIT Department provides the technical expertise necessary to implement the College Technology Plan. It provides an official location to centralize information related to campus technology initiatives, network maintenance, training, and provides coordination of our activities with other organizations in the Alamo Community College District. The CIT Department has an emergency hotline number ( 785-6031) that provides a pre-recorded message indicating any current computer-related difficulties on campus. The College Information Technologies Department is located in the Fletcher Administrative Center - Room 309 (phone: 785-6167).
The Copy Center is located in the Fletcher Administration Building - Room 105 (phone: 733-2211). For a description of the full range of services available, please consult Purchasing / Material Management Guidelines - Campus Copy Centers Procedure CF LOCAL [ ACCD Procedures ] .
The Counseling & Student Development Department at San Antonio College is made up of these components:
The dedicated counselors and staff play a vital role in the educational endeavors of San Antonio College students by providing counseling and guidance, academic advising and course placement services year-round. The Counseling Center is located on the first floor of the Moody Learning Center (phone: 733-2300).
For a complete directory of the Counseling Center, click Counselors & Staff.
disABILITY Support Services (dSS) at San Antonio College assists students with documented disabilities to independently achieve their educational goals by providing reasonable and appropriate accommodations. dSS facilitates access to college programs, services and activities in the most integrated setting appropriate.
In order to qualify for services, a student must provide dSS with up-to-date verification of the disability. An interview with a dSS counselor begins the process. dSS coordinates such services as registration assistance, testing accommodations, interpreters for the hearing impaired, note takers, mobility assistance, readers, scribes (writers), on-site computer lab with adaptive technology, student development classes (Orientation) dedicated to Learning Disabled (LD), Attention Deficit/Hyperactivity Disorder (ADHD), and hearing impaired students, as well as adapted classroom material, financial aid advisement, transfer information and career planning.
In accordance with federal legislation (Section 504 of the Rehabilitation Act and The Americans with Disabilities Act), San Antonio College has authorized the disABILITY Support Services ( dSS) Program to act on its behalf to receive and evaluate medical documentation of students with disabilities who request accommodations to achieve equal access to the College's programs and services. The Counseling faculty in dSS authorize accommodations that would be considered reasonable and appropriate given each student's supporting documentation. Confidential letters regarding authorized accommodations are then provided to students who request accommodations to take to each of their instructors. It then becomes the instructor's responsibility to insure the authorized accommodations are provided. If a faculty member feels the authorized accommodation(s) are not reasonable or appropriate given the essential elements of the course, he/she should contact the dSS Coordinator at 733-2347. If students request accommodations without the letter of authorization from dSS, they should be referred to that office (CAC 124). The dSS program is available to assist faculty with meeting accommodations needs, i.e. proctored testing, assistive technology, etc. A dSS Faculty Handbook has been designed as a general guide for disability-related matters.
dSS is located in the Chance Academic Center - Room 124 [ phone 733-2347 or 785-6085 ( TTY ) ].
The Instructional Technology & Innovation Center was established to provide training and assistance for faculty members who want to enhance their instruction with new or innovative teaching technologies. The Center provides a place for faculty to work with state-of-the-art equipment and software as well as obtain assistance and training with innovations such as classroom presentations using computers and multi-media, computer-assisted instruction, infusion of the Internet and World Wide Web into classroom assignments, video conferencing, and other techniques to improve learning and instruction. A certification program is provided for instructors who develop courses to be taught over the Internet. The ITIC is located in the Moody Learning Center - Room 716 (phone:733-2188 ).
The Library (office MLC 210 - phone: 785-6201) is the hub for academic research on the San Antonio College campus. Located in the Moody Learning Center, it houses 175,000 books, 60,000 federal documents, 3,500 current periodical subscriptions, and 6,000 videotapes.
Informational resources owned by the Library, as well as the other Alamo Community College District college libraries, are listed in the online catalog. accessible 24 hours a day, the Library web site ( www.accd.edu/sac/library/ ) offers general information, the online catalog, full-text periodicals, newspapers, and reference sources, indexes, library instruction services, and links to librarian-selected Web resources.
The Library is equipped with two state-of-the-art electronic classrooms where librarians teach students search strategies and techniques for finding relevant information using print materials, the online catalog and databases, and the World Wide Web. Faculty members can request library instruction geared to their exact course assignments. For complete information, consult How to Schedule Library Instruction.
For distance education students or remote users, the library offers Quick Chat (Instant Messaging reference assistance) and Ask a Librarian reference service through email.
For a complete directory of the Library Department, click the Faculty & Staff Directory.
The Media Services Department includes the Audio Visual Center (MLC 421 - phone: 733-2500 ), the Educational Multimedia Center (MLC 624 - phone: 733-2501) and the Student Multimedia Lab (MLC412 - phone: 733-2504). The Audio Visual Center supports classroom instruction and campus activities through its equipment circulation, graphic and photographic services, and audio visual repair. The Educational Multimedia Center provides a contemporary studio, classroom video recordings, teleconferencing services, an editing station, and the means to broadcast telecourses directly to students' homes. The SML Lab is designed to provide students with a facility for their various class-related design and production needs.
Although a face-to-face meeting is the preferred method of counseling students, the counseling staff at San Antonio College understands that many of our students have demanding academic and work schedules that prevent them from meeting face to face with a counselor. The On-Line Counseling Website was created to offer students a way of contacting a counselor and getting answers to their questions.
The mission of the Programs and Services for Women and Nontraditional Students Department is to assist women, returning and other non-traditional students reach their personal, educational and career goals by offering a wide variety of services and programs. The department has four main components. The Women's Center ( located in MLC 177 B ) provides academic advising, information, referral and comprehensive supportive services for women and non-traditional populations in order to assist them realize their potential and capabilities. The Seguir Adelante Community Center offers assistance, encouragement and direction to adult re-entry populations include welfare-to-work/low-income women, dislocated workers, public housing residents and other individuals needing transition services in order to re-enter education and/or the workforce. The Mi CASA (Career Advancement & Self-sufficiency Assistance) Program is designed to serve the needs of residents located in the Tobin Hill, Alta Vista, Beacon Hill, and Five Points areas and assists low-to-moderate income families become self-sufficient by providing FREE career counseling, workforce preparation, home buyer education, health-related workshops, eligibility screening for social service assistance programs, college information, financial literacy, and more. The Community Based Outreach Programs include the annual WE Conference for women returning to school, and the LULAC Rey Feo Parent/Child Scholarship Program.
The Francis "Dick" Scobee Planetarium contains the modern star-projector and a Celestron 14-inch telescope. The Planetarium offers educational programs both for SAC college students and area school students (kindergarten through high school). Programs are offered weekly to the general public (phone: 733-2910).
The San Antonio College Service-Learning Office provides curriculum development assistance and training to faculty. Service-Learning is a teaching method which utilizes service to the community as a form of hands-on learning for students. Service activities should be curriculum based and must be completed in a non-profit, government, or state funded setting. Faculty members use service and reflective activities as a way to instruct students in a more applied and meaningful way. The Service-Learning Office has contacts and relationships with over 100 non-profit service-learning (volunteer) sites. Service-Learning can be utilized in any course. The Service-Learning Coordinator is available to assist faculty to develop these projects to the specific course and teaching style of the faculty member. At the completion of the semester, the Service-Learning office awards a certificate to each student that is signed by both the faculty member and coordinator. The Service-Learning Program at San Antonio College offers students, faculty, and staff the opportunity to serve in a wide variety of settings in the areas of environment, education, public safety, government, and social agencies. The Service-Learning Office is in the Fletcher Administration Center - Room 301 C (phone 785-6044).
“Strategies for Success” is a one hour course/counseling intervention, offered in a seven-week Flex session. The course is designed to help students improve their skills for academic achievement. The Strategies for Success office is located in Moody Learning Center (MLC) 467 (phone 785-6054).
The Office of Student Development (aka, Orientation) provides information which will complement the new student's college career by facilitating the transition from a previous environment to that of college. It helps to reduce the new student's uncertainty, confusion and frustration by assisting in the process of familiarization with and adjustment to the college - its staff, facilities, services, policies, procedures, curricular offerings and student activities. Counselors teach Student Development courses 0170, 0370 and SDEV 0171. The SDEV courses are designed to assist students in adjusting to college life. It is located in the Moody Learning Center - Room 242 (phone:733-2804).
The Student Learning Assistance Center, or SLAC as it is more commonly known, is designed to help the students of the Alamo Community College District get the most out of their education. It provides free tutoring in a number of academic areas, in addition to over 100 computers with more than 600 computer applications for the students' academic use. SLAC is located in the Moody Learning Center - Room 726 (phone: 733-2106).
The Student Support Services Project (SSSP) is a federally funded program that offers tutoring, learning assistance, developmental advising, and referral services to eligible San Antonio College students. Professional staff members meet with each student for an individualized assessment to determine which services are required. Tutors meet with students on an individual or group basis, at a set time one or more times per week for the entire semester. Staff members provide tutoring in Math, English and Reading and concentrate on developmental courses commonly taken by students in their first or second year of college.
All of the services provided by SSSP are free to students who meet any of the following criteria:
To sign up with SSSP, students must complete an application (available at the SSSP office) or at disABILITY Support Services (Chance Academic Center, Room 124). The SSSP is located in the Moody Learning Center - Room 742 (phone: 733-2755).
Students planning to transfer should become familiar with the preferred university’s degree and admission requirements. The Transfer Center provides information for successful transition from San Antonio College to a college or university. Resources include: degree plans, transfer plans, catalogs, reference guides, Joint Admission Agreements, scholarship and financial aid information, opportunities to meet with university representatives, and access to internet-based university research. A monthly calendar of events available in the center provides a schedule of university representatives’ visits. San Antonio College counselors provide guidance on interpreting transfer information upon request. The Transfer Center is located in the Moody Learning Center - Room 107 (phone: 733-2553).
The Student Learning Assistance Center provides tutoring for the students of the ACCD on an appointment- only basis. We have a number of tutors in a variety of subjects to assist students in their academic studies. Appointments can be made in person in the Moody Learning Center - Room 726. Online tutoring and course tutorials are available to distance learners.
Last Modified: Friday, August 22, 2008
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