BUSINESS INFORMATION SOLUTIONS

 

COURSE SYLLABUS

 

SUPERVISION

 

St. Philip's College

1801 Martin Luther King Drive

San Antonio, TX 78203-2098

 

Department Information

Name

Business Information Solutions

Office

Bowden 226

Phone

(210) 531-4863

Website

http://www.accd.edu/acad/spc/bis/daggrey

 

Fax

(210) 531-3483

 

 

           

Instructor Information

Name

Djan Aggrey

Office

Bowden 234

Phone

210.531.4863

Email

daggrey@mail.accd.edu

Office Hours

Monday-Thursday 11:30-4:00pm

Friday -By Appointment 

 

Department Chair:  Janie Gonzales

 

Supervision: Concepts and Practices of Management, 10th Edition

Edwin C. Leonard - Indiana University

Raymond L. Hilgert - Washington University

ISBN-10: 0324316240  ISBN-13: 9780324316247

632 Pages   Paperbound

© 2007     Published  

 

COURSE DESCRIPTION:  The book in a nutshell:

If you plan on a career in management, you need SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, a study of management principles, theories and practices that includes skill-building applications to prepare you to work as a supervisor. Explore topics like crisis management, exporting of America's jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. Cases that ask you to role-play and participate not just read about concepts--help you remember what you're learning. Other topics included are Emotional Intelligence and Maturity, Employee Attitudes, Risk in the Workplace, and Poor Bosses.

 

COURSE OBJECTIVE:  Why you Need it

  • You Make the Call: this popular chapter-opening vignette presents a current issue facing supervisors for students to address. "What Call Did You Make?" discusses the issue further and offers suggestions for action.
  • The Integrated Learning System organizes the text and supplements around central learning objectives, making study time more efficient.
  • Skills Applications: two all-new skills application in each chapter for students to apply what they've learned.
  • Contemporary Issues: this boxed feature applies chapter content to recent supervisory issues affecting real companies.
  • Supervisory Tips provide students with practical information they can take with them to the current or future jobs.

 

 

Secretary’s Commission on Achieving Necessary Skills (SCANS)

 

Competency

x   If   Apply

 

How is it Demonstrated in this Class?  Students will

Resources

 

 

C1:  Manages Time

X

 

Be encouraged to keep time logs

C2:  Manages Money

 

 

C3:  Manages Materials & Facility

       Resources

X

Keep completed working papers in order required

 

C4   Allocates Human Resources

 

 

Interpersonal

 

 

C5:   Participates as Member of a

         Team

X

Work in teams as part of class requirements

C6:   Teaches Others        

X

Be able to teach others when applicable

C7:   Serves Clients/Customers

X

Identify customers and how  best to serve them

C8:   Exercises Leadership

X

Rotate as team leader

C9:   Negotiates to Arrive at a

        Decision

X

Exercise decision-making process in class

C10: Works with Cultural Diversity

X

Work in randomly selected culturally diverse teams

Information

 

 

C11: Acquires and Evaluates 

X

Acquire information for portfolio and evaluate worthiness

C12: Organizes and Maintains

X

Maintain portfolio in an organized manner

C13: Interprets and Communicates     

X

Read and interpret for content and synthesize information

C14: Uses Computers to Process

 

          Information

X

Use appropriate software to prepare portfolio entries

Systems

 

 

C15: Understand Systems

x

Utilize systems approach to problem solving

C16: Monitors and Corrects

        Performance

x

Utilize a team mate approach to edit and update particular assignments

C17: Improves and Designs Systems

 x

 

Technology

 

 

C18: Selects Technology

x

Use computers and other peripherals in Library and Labs

C19: Applies Technology Task

x

Use computer application to word-process portfolio contents

C20: Maintains and Troubleshoots

        Technology

x 

Utilize Help Screens when applicable to troubleshoot

Basic Skills

 

 

F1:   Reading

x

Read assigned projects

F2:   Writing

x

Complete assigned writing assignments

F3:   Arithmetic

x

Figure time necessary to complete assignments and any budget requirements

F4:   Mathematics

x

Solve percentage problems

F5:   Listening

x

Listen and critique presentations

F6:   Speaking

x

Make presentations to class

Thinking Skills

 

 

F7:   Creative Thinking

x

Synthesize and create information for classroom working papers

F8:   Decision Making

x

Utilize decision making skills in team exercises

F9:   Problem Solving

x

Utilize problem solving skills in team exercises

F10: Mental Visualization

x

Utilize visualization when making presentations

F11: Knowing How to Learn

x

Utilize learning/studying techniques encouraged by their instructor

F12: Reasoning

x

Use reasoning during team exercises

Personal Qualities

 

 

F13: Responsibility

x

Be responsible for his/her working papers

F14: Self-esteem

x

Build their self-esteem as they  move through levels of learning

F15: Sociability

x

Participate in teamwork

F16: Self-management

x

Self-direct their progress in working through the class assignments

F17: Integrity/Honesty

x

Practice integrity and honesty by following the BIS Code of Ethics

 

 

INSTRUCTIONAL TIME:   Verify schedule with instructor.                          

 

PREREQUISITE (S):  Before attending this course, students must have:

1.      No prerequisite required for ITSC 1301 Introduction to computers.

 

ATTENDANCE POLICY:  Roll WILL be taken during each class period. A student not present to answer roll WILL be counted absent. It is the responsibility of a student who is late to contact the instructor at the end of class so that attendance MAY be corrected.  After the census date, a student who has accumulated the equivalent of more than two weeks’ absences MAY be dropped from the course.

 

After the end of the “Q” grading period, the instructor MAY issue a “W” grade. A student who is unable to continue in the class WILL be responsible for seeing that he or she is dropped. Failure to do so WILL result in an “F” grade. (Refer to the St. Philip's College 2003-2004 Catalog).

 

TARDY POLICY:  Tardiness will affect your overall performa