1.     How do I contact my instructor? 

Check your PALS account to verify who your instructor will be.  My information is as follows:

      Email Address:           eorozco4@mail.accd.edu

      Phone:                          210-531-3364

      Office:                          Bowden 236

 2.     Are we allowed to turn in late assignments? 

Yes, but there will be a 20 point deduction on assignment or test if submitted after due date, no exceptions.

3.     If we are registered for an internet course do we have to visit campus for tests?  

No, all tests will be made available online.

4.  Where can I go to receive additional help for my Microsoft courses? 

The Microsoft IT Academy makes available tutors in the evening hours and weekends, these hours will be posted during the first week of school and in your PALS account.  Tutoring for any Microsoft course will be held in Bowden rooms 102, 201 or 213 depending on classroom availability.

5.  What computer skills are necessary for the course?

You must be capable of typing, saving, and printing documents; capable of surfing the Internet; and capable of sending, receiving, and handling Word attachments.  Important skills include knowing how to download files, attach documents to email, use word processing software, and view PowerPoint, as well as audio and video presentations.

6.  What if my computer problems make me get behind in my online course?

Computer problems can be exasperating but they are not an excuse for doing poorly in an online course.  Computers are widely available at college campuses and libraries.  Let your instructor know that you are having problems but still make every effort to complete all assignments on time.